Committed to building
Provide the best solution
Recommend you the most suitable equipment or solution according to your needs, so that you can get the best results with the least investment.
Production progress tracking
After you pay the order deposit, we will ask the factory about the production of your machine every day and report to you every day through videos and photos.
After the machine is completed, we will conduct 3 strict quality inspections, and the whole process will be recorded by video and sent to you by email and WhatsApp.
Many-to-one service team
After you receive the machine, we will form a service team for you, including AOL salesperson, AOL engineer, AOL sales manager, AOL sales director and you (or your staff). We will set up a chat group. If you have any questions, we will reply within 1 minute.
3-year warranty
Our machines have a 3-year warranty, except for felt, knives and blades. During this period, if there is any problem, we will replace new products for free via DHL, and for knives, we will repair them for free within one year.
We promise to send the replaced parts within 24 hours.
24*7 online guidance and service.
Every week we will ask how your business is going and if there are any problems with our machines. Make sure you get profits using our machines. If there are any problems, our R&D team will improve and upgrade our software for you free of charge.
If you have any questions or problems, please call us and we will solve them.
Multiple after-sales methods
We support remote assistance to help you install and use the software.
We can also send engineers to your site for installation, training or repair.
